There are no set-up fees. The only fees you will pay are your cost per line of transcription typed for you.

There is no minimum charge. There are no contracts or monthly charges. Transcribe UK charge on a per-line basis.

Transcribe UK use a web based transcription service therefore no additional software is required.  All you need to do is log on via a computer with internet access.  You will be issued with a user  name and password to your own secure area of our server.

There are no minimum work requirements. Transcribe UK can accommodate any quantity of transcription work you require.

You will require a digital dictation recorder (DDR) or a Blackberry with VR+ to utilise Transcribe UK’s facilities from anywhere with internet access.

Transcribe UK recommends the range of Olympus DDR’s. The DS2300 and DS3300 models give excellent quality with a small file size allowing rapid file transfer. Other manufacturers of good quality DDR’s include Sanyo and Philips. Prices of DDR’s vary but you should be able to obtain a DSS2300 for around £150. A USB connection is best for file transfer from a DDR and a broadband internet connection will assist  for fast file transfer to Transcribe UK.

Transcribe UK accepts most digital audio formats. If you can upload the file Transcribe UK can transcribe it.

The following standards are supported:

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As Transcribe UK offers a web based digital transcription service, anyone can use our services, such as: students for university projects, small business owners, or businesses of all sizes, for any type of business correspondence, doctors and medical professionals for medical reports and discharge summaries, media companies for programme interviews, surveyors for survey reports, lecturers for lecture notes, estate agents for schedules, authors, health & safety documents, literally anybody who requires dictation transcribed.

Our transcription turn-around is normally 24-48 hours from the time we receive your digital voice file. If you need a priority service we can meet any transcription turn-around time that you require.

There is no problem printing onto headed paper.  You can provide Transcribe UK with a template which will be stored for use with your company’s transcriptions. Transcribe UK can replicate all the formatting in your office. We can also on request store information within templates.

 

There is a Confidentiality Agreement in place with all our secretaries. Sensitive work can be  processed on non-networked PCs at your request. Normally a copy of your files will be stored on Transcribe UK’s secure server for your convenience however this copy can be deleted at your request.

Audio cassettes are becoming increasingly more difficult to source and we would recommend that people change to digital voice recorders as they are more reliable than tapes. You can use a cassette recorder for non urgent work and post the audio tapes to us though turnaround times will be greater.

 

Files will normally be sent to us from a computer with internet access. A digital recorder is connected to your computer via a USB port. After logging on to our website your voice files are uploaded to our server. Depending on the size of your voice files, this normally takes just a few minutes.

Upon completion of your dictation you will receive an email. This lets you know that your word documents are completed and ready for you to review. Our web based platform allows you to sign in from any computer with internet access using your secure username and password. You can then download your transcribed documents.

We store all digital voice files for 30 days. All transcriptions are stored as long as you remain a client of ours. We can store your digital dictation longer at your request.

If you are a new customer Transcribe UK invoice initially upon completion of the transcription, then as you become more established with us you will be invoiced monthly with a detailed list of projects undertaken. For more details regarding costing please contact Transcribe UK.